If you have set up extended text for standard text, you can insert extended text for service lines that include standard text codes.

To insert extended text

  1. In the Search box, enter Service Orders, and then choose the related link.

  2. Open the relevant service order.

  3. Choose ActionsAction Menu icon, choose Order, and then choose Service Lines. The Service Lines window opens.

  4. Select the service line with the standard text code you want to insert extended text for. On the Actions tab, in the Functions group, choose Insert Ext. Text.

    A new service line is created with the extended text with the language code of the customer in the service order.

Tip

See Also